Shipping policy

Shipping

Ulahuqofepuxivo
Stefanie Gina Ginter
Werkstattweg 9, 79098 Freiburg, Germany
Email: info@ulahuqofepuxivo.store
Phone: +49 761 16090400

We ship from Germany across Germany, the rest of Europe and worldwide. The exact rate is shown at checkout before you pay, based on the weight of your order.

Tables & consoles

Oil, felt pads, feet and protector pads ship by parcel; side and console tables ship boxed, and dining tables, sideboards and made-to-order and live-edge tables are heavy and ship on a pallet, crated for the large slabs. Delivery is kerbside: the carrier brings it to the nearest accessible door, not assembled — a solid-wood or large table is heavy and needs two or more people, assembled on a level floor and kept stable. Care products ship by parcel.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany, 4–10 business days to the rest of Europe and 7–20 business days further afield. Pallet shipments are booked with a freight carrier who calls ahead; allow 5–15 business days.

Customs

Goods are dispatched from Germany. For deliveries outside the EU, any import duty, VAT or clearance fee in the destination country is payable by the recipient.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork and photograph it — that is what makes a claim straightforward.